Privacy policy aicx. GmbH
1. Introduction
This website is operated by: aicx. GmbH
It is very important to us to handle the data of our website visitors confidentially and to protect it in the best possible way. For this reason, we make every effort to fulfil the requirements of the GDPR.
Below we explain how we process your data on our website. To do this, we use language that is as clear and transparent as possible so that you really understand what happens to your data.
2. General information
2.1 Processing of personal data and other terms
Data protection applies to the processing of personal data. Personal data means all data with which you can be personally identified. This is, for example, the IP address of the device (PC, laptop, smartphone, etc.) you are currently using. Such data is processed when ‘something happens to it’. Here, for example, the IP is transmitted from the browser to our provider and automatically stored there. This is then a processing (according to Art. 4 No. 2 GDPR) of personal data (according to Art. 4 No. 1 GDPR).
These and other legal definitions can be found in Art. 4 GDPR.
2.2 Applicable regulations/laws - GDPR, BDSG and TDDDG
The scope of data protection is regulated by law. In this case, these are the GDPR (General Data Protection Regulation) as a European regulation and the BDSG (Federal Data Protection Act) as a national law.
In addition, the TDDDG supplements the provisions of the GDPR as far as the use of cookies is concerned.
2.3 The person responsible
The controller within the meaning of the GDPR is responsible for data processing on this website. This is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
You can contact the controller at:
aicx. GmbH
Herzogspitalstrasse 24
80331 Munich
2.4 How data is generally processed on this website
As we have already established, some data (e.g. IP address) is collected automatically. This data is mainly required for the technical provision of the website. If we also use personal data or collect other data, we will inform you of this or ask for your consent.
You provide us with other personal data deliberately.
You will find detailed information on this below.
2.5 Your rights
The GDPR provides you with comprehensive rights. These include, for example, free information about the origin, recipient and purpose of your stored personal data. You can also request the rectification, blocking or erasure of this data or lodge a complaint with the competent data protection supervisory authority. You can revoke your consent at any time.
The details of these rights and how to exercise them can be found in the last section of this privacy policy.
2.6 Data protection - our view
Data protection is more than just a chore for us! Personal data is of great value and careful handling of this data should be a matter of course in our digitalised world. As a website visitor, you should also be able to decide for yourself what ‘happens’ to your data, when and by whom. That is why we are committed to complying with all legal regulations, only collect the data that is necessary for us and, of course, treat it confidentially.
2.7 Disclosure and deletion
The transfer and deletion of data are also important and sensitive issues. We would therefore like to briefly inform you in advance about our general approach to this.
Data is only passed on on the basis of a legal basis and only if this is unavoidable. This may be the case in particular if we are dealing with a so-called processor and an order processing contract has been concluded in accordance with Art. 28 GDPR.
We delete your data when the purpose and legal basis for processing no longer apply and the deletion does not conflict with any other legal obligations. Art. 17 GDPR also provides a ‘good’ overview of this.
For further information, please refer to this privacy policy and contact the controller if you have any specific questions.
2.8 Hosting
This website is hosted externally. The personal data collected on this website is stored on the host's servers. This includes the automatically collected and stored log files (see below for more details) as well as all other data provided by website visitors.
External hosting is carried out for the purpose of secure, fast and reliable provision of our website and in this context serves the fulfilment of contracts with our potential and existing customers.
The legal basis for the processing is Art. 6 para. 1 lit. a, b and f GDPR, as well as § 25 para. 1 TDDDG, insofar as consent includes the storage of cookies or access to information in the terminal device of the website visitor or user within the meaning of the TDDDG.
Our hoster only processes data that is required to fulfil its service obligation and acts as our processor, i.e. it is subject to our instructions. We have concluded a corresponding contract for order processing with our hoster.
We use the following hoster:
WiX
Wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.
https://de.wix.com/about/privacy.
2.9 Legal bases
The processing of personal data always requires a legal basis. Art. 6 para. 1 sentence 1 of the GDPR provides for the following possibilities:
a)The data subject has given consent to the processing of personal data concerning him or her for one or more specific purposes;
b)processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
c)processing is necessary for compliance with a legal obligation to which the controller is subject
d)processing is necessary in order to protect the vital interests of the data subject or of another natural person
e)processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
f)processing is necessary for the purposes of the legitimate interests pursued by the controller(s) or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
In the following sections, we will provide you with the specific legal basis for the respective processing.
3. What happens on our website
When you visit our website, we process your personal data.
We use SSL or TLS encryption to protect this data in the best possible way against unauthorised access by third parties. You can recognise this encrypted connection by the https:// or padlock symbol in the address bar of your browser.
Below you can find out what data is collected when you visit our website, for what purpose this is done and on what legal basis.
3.1 Data collection when accessing the website
When the website is accessed, information is automatically stored in so-called server log files. This is the following information:
-Browser type and browser version
-Operating system used
-Referrer URL
-Host name of the accessing computer
-Time of the server request
-IP address
This data is required temporarily in order to be able to display our website to you permanently and without problems. In particular, this data is used for the following purposes
-system security of the website
-system stability of the website
-Troubleshooting on the website
-Establishing a connection to the website
-Display of the website
Data processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR and is based on our legitimate interest in the processing of this data, in particular our interest in the functionality of the website and its security.
Where possible, this data is stored in pseudonymised form and deleted once the respective purpose has been achieved.
If the server log files allow the data subject to be identified, the data is stored for a maximum period of 14 days. An exception is made if a security-relevant event occurs. In this case, the server log files are stored until the security-relevant event has been resolved and finally clarified.
Otherwise, the data is not merged with other data.
3.2 Cookies
3.2.1 General information
This website uses so-called cookies. This is a data record, information that is stored in the browser of your end device and is related to our website.
The use of cookies can make it easier for visitors to navigate the website.
In our cookie consent tool, you will find all information about the cookies that we use on our website (if applicable, with your consent).
3.2.2 Rejecting cookies
You can manage all cookies that are not technically necessary directly via our cookie consent tool.
You can prevent cookies from being set by adjusting your browser settings.
Here you will find the corresponding links to frequently used browsers:
Mozilla Firefox:
Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de
Microsoft Edge: https://support.microsoft.com/de-de/windows/l%C3%B6schen-und-verwalten-von-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Safari: https://support.apple.com/de-de/guide/mdm/mdmf7d5714d4/web und https://support.apple.com/de-de/guide/safari/sfri11471/mac
If you are using a different browser, we recommend that you enter the name of your browser and ‘Delete and manage cookies’ in a search engine and follow the official link to your browser.
Alternatively, you can also change your cookie settings at
www.aboutads.info/choices/ oder www.youronlinechoices.com managed.
However, we must point out that a comprehensive blocking/deletion of cookies can lead to impairments in the use of the website.
3.2.3 Technically necessary cookies
We use technically necessary cookies on this website to ensure that our website functions correctly and in accordance with the applicable laws. They help to make the website user-friendly. Some functions of our website cannot be displayed without the use of cookies.
The legal basis for this is Art. 6 para. 1 lit. b, c and/or f GDPR, depending on the individual case.
3.2.4 Cookies that are not technically necessary
We also use cookies on our website that are not technically necessary. These cookies are used, among other things, to analyse the surfing behaviour of the website visitor or to offer functions of the website that are not technically necessary.
The legal basis for this is your consent in accordance with Art. 6 para. 1 lit. a GDPR.
Cookies that are not technically necessary are only set with your consent, which you can revoke at any time in the cookie consent tool.
3.3 Data processing through user input
3.3.1 Own data collection
We offer the following services on our website: Initial consultation and medical history: to understand the visitor's individual needs, current life situation and health history. Diagnosis: To make an informed diagnosis and find the appropriate therapeutic approach. Therapy planning:
To create a customised treatment plan based on the visitor's specific problems and goals. Counselling sessions: To support and advise the visitor on personal, professional or health challenges. Therapy sessions: To provide psychotherapy sessions that target various mental health conditions and issues. Aftercare and follow-up: To monitor the progress of the therapy and make adjustments if necessary.
We collect the following data for this purpose:
Name
E-mail address
Address details
Telephone number
Date of birth
Account details
Health data
Data on racial or ethnic origin
Religious or philosophical beliefs
Biometric data
Political opinions
Trade union membership
Genetic data
Data concerning a natural person's sex life or sexual orientation
Contact details: Name Email address Telephone number Postal address (if relevant for correspondence or invoicing) Personal data: Date of birth Gender Health-related data: Information on current mental and physical health Medical history Existing diagnoses Current medication Details of previous therapies and treatments Appointment and session data: Date and time of agreed appointments Minutes and notes from therapy sessions (only if relevant and with the patient's consent) Payment information: Bank details (if direct billing is requested) Details of insurance or other payers Communication data: Messages and enquiries sent via the website contact form Logs of email or telephone correspondence
The legal basis for this data processing is Art. 6 para. 1 lit. b GDPR.
Legal basis for the processing of special categories
of personal data is consent pursuant to Art. 6 para. 1 lit. a in conjunction with Art. 9 para. 2 lit. a GDPR. Art. 9 para. 2 lit. a GDPR.
The data will be deleted as soon as the respective purpose no longer applies and it is possible in accordance with the legal requirements.
3.3.2 Reviews
On our website, we offer the option of writing and submitting a review. This can then be published on our website.
The data provided by the user when submitting the review will be processed.
are provided. This primarily includes the name, contact details and the content of the review.
The legal basis for data processing is consent in accordance with Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time.
If the review is published, the name and content may be made accessible to the public.
3.3.3 Comment function
The website visitor has the opportunity to write a comment on our website.
For security reasons, we collect the IP address in order to prevent misuse and, if necessary, to be able to take criminal action, as well as the content of the comment and the (user) name provided for publication on our website.
We also process your email address to ensure that you are a genuine user and not an automated programme (spam). The email address may also be used to contact you in the event of queries or responses to your comment.
The data is processed with consent in accordance with Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time.
The data collected will be stored as long as the comment is publicly accessible on the website or as long as this is required for legal reasons. The data will then be deleted, unless statutory retention periods prevent this.
3.3.4 Making contact
a) E-mail
If you contact us by email, we will process your email address and any other data contained in the email. This data is stored on the mail server and in some cases on the respective end devices. Depending on the request, the legal basis for this is regularly Art. 6 para. 1 lit. f GDPR or Art. 6 para. 1 lit. b GDPR. The data will be deleted as soon as the respective purpose no longer applies and it is possible in accordance with the legal requirements.
b) Telephone
If you contact us by telephone, the call data may be stored in pseudonymised form on the respective end device and with the telecommunications provider used. Personal data collected during the telephone call will only be processed in order to deal with your enquiry. Depending on the request, the legal basis for this is
regularly Art. 6 para. 1 lit. f GDPR or Art. 6 para. 1 lit. b GDPR. The data will be deleted as soon as the respective purpose no longer applies and it is possible in accordance with the legal requirements.
c) Contact form
We offer a contact form. This is used to contact our company.
In this form, we generally process your first and last name, your telephone number, your email address, a postal address and the content of the message. The data is stored on our web server and forwarded internally to the relevant e-mail addresses.
The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in responding to your request and in an uncomplicated way of contacting you. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
We delete this data no later than 3 months after receipt, unless it is required for a contractual relationship that has arisen.
We bind the contact form from
Wix
Wix.com Ltd., Nemal St. 40, 6350671 Tel Aviv, Israel
https://de.wix.com/about/privacy.
on our website.
d)Appointment booking tool
Calendly
In order to be able to arrange an appointment with us, we integrate the functions of Calendly on our website. This service is offered by Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, georgia 30363, USA.
The data requested for this purpose is used for the planning, execution and follow-up of the appointment and stored on Calendly's servers.
Calendly uses cookies to collect and store data on our website. These cookies are only set with your consent. You can revoke and manage your consent at any time in our cookie consent tool. The legal basis for this is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG.
In addition, the legal basis for the use of Calendly is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in using
customers, potential customers and other interested parties and to process enquiries directly and as quickly as possible.
The data will be stored until the data subject requests deletion, revokes consent to storage or the purpose for storage no longer applies. Mandatory statutory provisions on retention periods remain unaffected.
The EU Commission's Standard Contractual Clauses (SCC) apply to data transfers to the USA.
You can find more information here:
https://calendly.com/de/pages/privacy
https://calendly.com/pages/dpa.
Google Calendar
In order to be able to arrange an appointment with us, we integrate the functions of Google Calendar on our website. This service is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The data requested for this purpose is used to plan, organise and follow up the appointment and is stored on Google Calendar servers.
Google Calendar uses cookies to collect and store data on our website. These cookies are only set with consent. This consent can be revoked and managed at any time in our cookie consent tool. The legal basis for this is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG.
In addition, the legal basis for the use of Google Calendar is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in entering into direct dialogue with customers, potential customers and other interested parties and processing enquiries directly and as quickly as possible.
Data is stored until the data subject requests its deletion, the consent for storage is revoked or the purpose for storage no longer applies. Mandatory statutory provisions on retention periods remain unaffected.
The EU Commission's Standard Contractual Clauses (SCC) apply to data transfers to the USA.
You can find more information here:
https://policies.google.com/privacy
https://workspace.google.com/terms/dpa_terms.html
https://cloud.google.com/terms/sccs.
Wix Bookings In order to be able to arrange an appointment with us, we integrate the functions of Wix Bookings. This service is offered by Wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.
For the purpose of booking an appointment, personal data, name, e-mail address, telephone number, time and the subject of the appointment are requested and entered in the mask provided for this purpose. The data is used for the planning, realisation and, if necessary, follow-up of the appointment.
Wix Bookings may set cookies for data collection and storage on our website. These cookies are only set with your consent. You can revoke and manage your consent at any time in our cookie consent tool. The legal basis for this is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG.
In addition, the legal basis for the use of Wix Bookings is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in engaging in direct dialogue with customers, potential customers and other interested parties and processing enquiries directly and as quickly as possible.
The data is stored until the data subject requests deletion, revokes consent to storage or the purpose for storage no longer applies. Mandatory statutory provisions on retention periods remain unaffected.
Further information:
https://de.wix.com/about/privacy.
3.4 Cookie consent tool
3.4.1 Cookiebot
To ensure that only those cookies are set on our website for which there is a legal basis, we use the consent management tool Cookiebot from Cybot A/S, havnegade 39, 1058 Copenhagen, Denmark.
This service is used to obtain the website visitor's consent to the storage of certain cookies in their browser or the use of certain technologies and to document them in accordance with data protection regulations.
When this website is accessed, the consent given by the website visitor or the revocation of consent is stored as a Cookibot cookie in the browser of the website visitor. A connection to the Cookiebot servers is established for this purpose.
The legal basis is Art. 6 para. 1 lit. c GDPR. Cookiebot is used to obtain the legally required consent for the use of cookies.
The data collected will be stored until the website visitor requests us to delete it or deletes Cookiebot itself or the purpose for storing the data no longer applies. The mandatory statutory retention periods remain unaffected by this.
3.4.2 Wix
To ensure that only those cookies are set on our website for which there is a legal basis, we use the consent management tool from Wix. This service is offered by Wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.
This service is used to obtain the consent of the website visitor(s).
3.4.2 Wix
To ensure that only those cookies are set on our website for which there is a legal basis, we use the consent management tool from Wix. This service is offered by Wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.
This service is used to obtain the website visitor's consent to the storage of certain cookies in their browser or the use of certain technologies and to document them in accordance with data protection regulations.
When this website is accessed, the consent given by the website visitor or the revocation of consent is stored as a Wix cookie in the browser of the website visitor. A connection to the Wix servers is established for this purpose.
The legal basis is Art. 6 para. 1 lit. c GDPR. Wix is used to obtain the legally required consent for the use of cookies.
The data collected will be stored until the website visitor requests deletion or Wix itself deletes it or the purpose for storing the data no longer applies. The mandatory statutory retention periods remain unaffected by this.
3.5 Website system
3.5.1 Wix
We use the Wix service to create our website. This is a service provided by Wix.com Ltd, Namal 40, 6350671 Tel Aviv, Israel.
Wix is a website builder system that can be used to create HTML5 websites and mobile websites. It is an online platform based on the cloud principle. This makes it very easy to integrate the functions into your own website. This service allows us to customise our website and meet our goal of user-friendliness.
Wix uses cookies. These cookies are only set with the consent of the website visitor and can be revoked at any time. The legal basis for the processing is Art. 6 para. 1 lit. a GDPR.
Otherwise, the use of the service is technically necessary for us to display our website. The legal basis for the processing is Art. 6 para. 1 lit. f GDPR.
The data is deleted as soon as it is no longer required for the processing purposes.
Further information:
https://de.wix.com/about/privacy.
3.6 Mailing service
3.6.1 Google Mail
We use Google Mail as a mailing service. This service is offered by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
It is an e-mail service.
The processing is based either on consent in accordance with Art. 6 para. 1 lit. a GDPR, insofar as we use the mailing service to contact our leads. Consent can be revoked at any time.
When sending e-mails to initiate a specific contract or in the existing contractual relationship, the legal basis for processing is Art. 6 para. 1 lit. b GDPR, as the services used are for customer administration and the fulfilment of our contractual service.
The data will be deleted at the end of the contract between us and Google.
The EU Commission's Standard Contractual Clauses (SCC) apply to data transfers to the USA.
Further details:
https://policies.google.com/privacy?hl=de.
3.6.2 WIX
We use WIX as a mailing service. This service is offered by wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.
This is the e-mail marketing function of WIX.
The processing is based either on consent in accordance with Art. 6 para. 1 lit. a GDPR, insofar as we use the mailing service to contact our leads. Consent can be revoked at any time.
When sending e-mails to initiate a specific contract or in the existing contractual relationship, the legal basis for processing is Art. 6 para. 1 lit. b GDPR, as the services used are for customer administration and the fulfilment of our contractual service.
The data will be deleted at the end of the contract between us and WIX.
Further details:
https://de.wix.com/manage/privacy-security-hub.
https://de.wix.com/about/privacy.
3.7 Analysis and tracking tools
3.7.1 Google Analytics
We use Google Analytics on this website. Google Analytics is a web analysis service. This service is provided by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies to recognise the user and thus analyse user behaviour. These cookies are only set with consent. Consent can be revoked at any time and managed in our cookie consent tool.
The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG.
The information collected here is usually transferred to a Google server in the USA and stored there. On 10 July 2023, the European Commission adopted an adequacy decision for the USA. Goggle LLC is certified under the EU-US Privacy Framework. However, as the Google servers are located worldwide and data transfer to third countries (e.g. Singapore) cannot be ruled out, the EU Commission's Standard Contractual Clauses (SCC) apply.
The use of Google Analytics results in IP anonymisation. The IP address of the respective user is truncated on servers within the member states of the EU (or the European Economic Area) in such a way that it is no longer possible to trace it back to a natural person.
In addition, Google commits to appropriate data protection via the Google Ads data processing conditions and creates an evaluation of website use and website activity and provides the services associated with use. The Google Ads Data Processing Terms apply to companies that are subject to the EU General Data Protection Regulation (GDPR) of the European Economic Area (EEA), the California Consumer Privacy Act (CCPA) or similar regulations.
An additional browser plugin can be used to prevent the information collected (such as the IP address) from being sent to Google and used by Google. The plugin and further information can be found a https://tools.google.com/dlpage/gaoptout?hl=de.
Otherwise, the storage period depends on the type of data processed. Each customer can choose how long Google Analytics stores data before it is automatically deleted. The maximum lifespan of a Goggle Analytics cookie is two years.
Further information on the use of data by Google can also be found at https://support.google.com/analytics/answer/6004245?hl=de. For all other queries, you can also contact us directly at support-deutschland@google.com
3.7.2 Google Maps
We use Google Maps on this website. Google Maps is a web mapping service. This service is provided by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
When using Google Maps, the IP address is stored. This data is usually transferred to a Google server in the USA and stored there. We have no influence on this. Google may use Google Fonts for a standardised presentation. These fonts are loaded in the browser cache of the website visitor.
Google Maps uses cookies. These cookies are only set with the corresponding consent. Consent can be revoked at any time.
The legal basis is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG.
The EU Commission's Standard Contractual Clauses (SCC) apply to data transfers to the USA.
Further details:
https://privacy.google.com/businesses/gdprcontrollerterms/ und
https://privacy.google.com/businesses/gdprcontrollerterms/sccs/
https://policies.google.com/privacy?hl=de.
3.7.3 YouTube
We embed YouTube videos on this website. YouTube is an online video platform. This service is offered by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
As soon as you start a video on our website, a connection to the YouTube servers is established. After starting a video, YouTube can set cookies on the website visitor's device to save settings and preferences and subsequently display personalised advertising. The information obtained from this is also used for video statistics, to improve user-friendliness and to prevent attempted fraud.
The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG. This consent can be revoked at any time.
Further information:
https://policies.google.com/privacy?hl=de.
3.7.4 Google Conversion Tracking
This website uses Google Conversion Tracking. Google Conversion Tracking is a web analysis service. This service is provided by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Conversion Tracking uses cookies for identification. We find out the number of users and which actions were carried out on the website by the website visitors.
The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.
The data will be deleted as soon as it is no longer required for the processing purposes.
Further details:
https://policies.google.com/privacy?hl=de.
3.7.5 Google Ads Remarketing
We use Google Ads Remarketing on this website. Google Ads Remarketing is a web analysis service. This service is provided by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads Remarketing sets cookies for the following purpose: Website visitors can be assigned to a specific target group and accordingly be provided with personalised advertising.
The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.
Further details:
https://www.google.com/settings/ads/onweb/
https://policies.google.com/technologies/ads?hl=de.
3.7.6 Google Tag Manager
We use Google Tag Manager on this website. Google Tag Manager is a web analysis service. This service is provided by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager does not store cookies and does not analyse data independently. It is only used to manage the tools integrated via it. However, the IP address of the website visitor is recorded, which may be transferred to Google's parent company in the USA.
The legal basis for the processing is Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in integrating and managing various tools on our website in an uncomplicated manner.
Further details:
https://policies.google.com/privacy?hl=en.
3.7.7 Google Ads
We use Google Ads on this website. Google Ads is an online advertising programme of Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
The service enables us to link adverts in the Google search engine to certain key words and to place targeted adverts based on existing user data. Cookies are used for conversion tracking.
The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.
The EU Commission's Standard Contractual Clauses (SCC) apply to data transfers to the USA.
Further details:
https://privacy.google.com/businesses/controllerterms/mccs/.
3.7.8 Google AdSense
We use Google AdSense on this website. Google AdSense is a service that integrates adverts into a website. This service is offered by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
In non-personalised mode, so-called ‘context information’ (e.g. location, website content) is used to select the advertisement. Google AdSense uses cookies to combat fraud and abuse.
The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.
The EU Commission's Standard Contractual Clauses (SCC) apply to data transfers to the USA.
Further details:
https://privacy.google.com/businesses/controllerterms/mccs/
https://adssettings.google.com/authenticated
https://policies.google.com/technologies/ads
https://www.google.de/intl/de/policies/privacy/.
3.7.9 Google DoubleClick
We use Google DoubleClick on this website. Google DoubleClick is an online advertising service. This service is offered by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google DoubleClick, the website visitor is shown interest-based adverts throughout the Google advertising network.
Google DoubleClick uses cookies to ensure the functions of Google DoubleClick and to display interest-based advertising.
The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.
Further details:
https://policies.google.com/technologies/ads
https://adssettings.google.com/authenticated.
3.7.10 WIX Analytics
We integrate the analytics functions of Wix on our website. This service is offered by wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.
Wix Analytics collects and stores various types of user data for optimisation and marketing purposes. This data is anonymised and summarised in statistical reports. The information collected includes login data, time zone settings, operating system and platform used, details of website visits such as the URL, duration of use, number of pages visited per session, search terms entered, information about interactions on the website, such as content searched for or viewed, page response speed and conversion rate.
Wix Analytics uses cookies for this purpose. The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG.
Otherwise, the legal basis for processing is Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the analysis to ensure the technical stability of our website.
Further information:
https://de.wix.com/about/privacy.
3.7.11 LinkedIn Insight Tag
We use functionalities of the LinkedIn Insight Tag marketing plugin by LinkedIn Ireland, Unlimited Company, Wilton Place, Dublin 2, Ireland. It enables us to capture website audiences and conversions by allowing us to obtain information on the visitors to the website and to keep detailed campaign reports. Cookies are saved on the user’s device by LinkedIn. The following personal data is processed by LinkedIn as a consequence: URL, referrer URL, IP address in shortened or hashed form, device and browser properties (user agent) as well as time stamp. For more information on the processing of data by LinkedIn, click here: https://www.linkedin.com/legal/privacy-policy?_l=de_DE.
LinkedIn does not share personal data with us, rather simply offers aggregated reports on the target group and advertisements. LinkedIn also offers a remarketing function, which allows us to show targeted and personalized advertising outside of our website without us discovering the website visitor’s identity. Personal data is processed based on consent of the user.
Purpose of data processing
We will process the personal data in line with the aforementioned purposes according to the consent of the user.
3.8 Third-party content
3.8.1 Google Fonts
We use Google Fonts on this website. Google Fonts is a tool that enables the standardised display of fonts (so-called Google Fonts). This service is offered by Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.
As soon as a website visitor visits a website that uses Google Fonts, the browser used must connect to the Google servers. No cookies are set in this process. However, the IP address of the website visitor is recorded and used for analysis purposes.
The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG. This consent can be revoked at any time.
Details on this:
https://developers.google.com/fonts/faq?hl=de
https://policies.google.com/privacy?hl=de.
We use Google Fonts on our website. Here, fonts are provided and used by Google in order to be able to display them accordingly. This service is provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).
3.8.2 Google reCAPTCHA
This website uses Google reCAPTCHA. Google reCAPTCHA is a plugin offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
The service makes it possible to determine whether data is entered by a human or by an automated programme. This analysis begins automatically in the background as soon as the website is accessed. Various information is collected for this purpose, which is transmitted to Google. There is no reference to this analysis.
The legal basis for the processing is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time.
Further details:
https://policies.google.com/privacy?hl=de
https://policies.google.com/terms?hl=de.
3.8.3 WIX CDN
We use the CDN from WIX. This service is offered by wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel. A Content Delivery Network (CDN) is a distributed network of servers used to deliver web content such as web pages, images and videos to users faster by providing the data from a server geographically closer to the user. This reduces loading times and improves the user experience while protecting websites from high traffic loads and security threats. Personal data is forwarded to WIX for this purpose. The legal basis is Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in increasing the security and delivery speed of our website and using a CDN. This data is stored until the data subject requests deletion, the consent for storage is revoked or the purpose for storage no longer applies. Further information:
https://de.wix.com/manage/privacy-security-hub.
https://de.wix.com/about/privacy.
3.8.4 Dieter Live API
We use the live API from Dieter macht den Datenschutz to display our privacy policy. This is a service provided by simply Legal GmbH, Burkarderstraße 36, 97082 Würzburg, Germany.
The API is a technical interface. When you access our privacy policy, a connection is established to the servers of simply Legal GmbH. Your IP address will be transmitted to simply Legal GmbH.
Further information on the handling of data by simply Legal GmbH:
https://www.dieter-datenschutz.de/datenschutz/.
3.8.5 Pexels
On our website, we use Pexels, a service for providing free stock photos and videos. The provider is Canva Germany GmbH, Implerstraße 24, 81371 Munich, Germany.
Pexels makes it possible to download and use licence-free photos and videos. The use of Pexels involves the processing of personal data, such as IP addresses and usage data, to optimise the services.
The legal basis for the use of Pexels is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in making our website attractive and user-friendly.
Pexels uses cookies to statistically record the use of the website, to carry out analyses to optimise the services and to provide personalised recommendations. These cookies are only set with consent and can be used for tracking and marketing purposes. The legal basis for this is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's end device or the storage of cookies within the meaning of the TDDDG. Other cookies used may be functional and analytical cookies that serve to improve the user experience.
The data is stored until the user requests deletion, revokes consent or the purpose for storage no longer applies. Mandatory statutory provisions on retention periods remain unaffected.
Further information can be found here: https://www.pexels.com/de-DE/privacy-policy/.
3.8.6 Pixabay
On our website we use Pixabay, a service for the provision of free stock photos and videos. The provider is Canva Pty Ltd, Level 4, 110 Kippax St, Surry Hills, Sydney, NSW 2010, Australia.
Pixabay makes it possible to download and use licence-free photos and videos. The use of Pixabay involves the processing of personal data such as IP addresses and usage data to optimise services and provide content.
The legal basis for the use of Pixabay is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in making our website attractive and user-friendly.
Pixabay sets various types of cookies to enable and improve the use of the website. These include essential cookies, functional cookies, performance cookies and targeting cookies. These cookies are only set with consent and can be used for tracking and marketing purposes. The legal basis for this is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's end device or the storage of cookies within the meaning of the TDDDG.
Consent can be revoked at any time.
Data is transferred to countries outside the EU in accordance with the EU Commission's Standard Contractual Clauses (SCC).
The data will be stored until the user requests deletion, revokes consent or the purpose for storage no longer applies. Mandatory statutory provisions on retention periods remain unaffected.
Further information can be found here:
https://pixabay.com/de/service/privacy/.
3.9 Audio and video conferencing
3.9.1 Zoom
We use Zoom to communicate with customers. Zoom is an online conferencing tool. This service is offered by Zoom Communications Inc, San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA.
When communicating with this tool via video or audio conferencing, personal data is processed by us and the provider of the tool. The data collected includes all information that you provide when using the tool. Metadata relating to the conference is also processed. Furthermore, technical information required for the function of online communication is processed. Furthermore, all files that are shared within the tool are stored on the tool provider's servers.
Zoom can also set cookies. These cookies are only set with consent. Consent can be revoked at any time. The legal basis for this is Art. 6 para. 1 lit. a GDPR.
Otherwise, the legal basis for the processing of data by Zoom is Art. 6 para. 1 lit. b GDPR. The communication is related to the fulfilment of a contract or is necessary for the fulfilment of pre-contractual obligations. Furthermore, this tool is used to simplify communication with our company. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
This data is stored until the data subject requests its deletion, the consent for storage has been revoked or the purpose for storage no longer applies. Cookies remain on the end device until the user deletes them. Mandatory statutory provisions on retention periods remain unaffected.
The EU Commission's Standard Contractual Clauses (SCC) apply to data transfers to the USA.
Further information:
https://zoom.us/de-de/privacy.html.
3.9.2 Google Hangouts
We use Google Hangouts to communicate with customers. Google Hangouts is an online conferencing tool. This service is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When communicating with this tool via video or audio conferences, personal data is processed by us and the provider of the tool.
The data collected includes all information that you provide when using the tool. Metadata relating to the conference is also processed. Furthermore, technical information is processed which is required for the function of online communication. Furthermore, all files that are shared within the tool are stored on the tool provider's servers.
Google Hangouts can also set cookies. These cookies are only set with consent. This consent can be revoked at any time. The legal basis for this is Art. 6 para. 1 lit. a GDPR.
Otherwise, the legal basis for the processing of data by Google Hangouts is Art. 6 para. 1 lit. b GDPR. The communication is related to the fulfilment of a contract or is necessary for the fulfilment of pre-contractual obligations. Furthermore, this tool is used to simplify communication with our company. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
This data is stored until the data subject requests its deletion, the consent for storage has been revoked or the purpose for storage no longer applies. Cookies remain on the end device until the user deletes them. Mandatory statutory provisions on retention periods remain unaffected.
Further details:
https://policies.google.com/privacy?hl=de.
3.9.3 Google Meet
We use Google Meet to communicate with customers. Google Meet is an online conferencing tool. This service is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When communicating with this tool via video or audio conferencing, personal data is processed by us and the provider of the tool. The data collected includes all information that you provide when using the tool. Metadata relating to the conference is also processed. Furthermore, technical information is processed which is required for the function of online communication. Furthermore, all files that are shared within the tool are stored on the tool provider's servers.
Google Meet can also set cookies. These cookies are only set with consent. This consent can be revoked at any time. The legal basis for this is Art. 6 para. 1 lit. a GDPR.
Otherwise, the legal basis for the processing of data by Google Meet is Art. 6 para. 1 lit. b GDPR. The communication is related to the fulfilment of a contract or is necessary for the fulfilment of pre-contractual obligations. Furthermore, this tool is used to simplify communication with our company. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
This data is stored until the data subject requests its deletion, the consent for storage has been revoked or the purpose for storage no longer applies. Cookies remain on the end device until the user deletes them. Mandatory statutory provisions on retention periods remain unaffected.
Further details:
https://policies.google.com/privacy?hl=de.
3.9.4 WhatsApp
We use the WhatsApp service for audio and video conferencing. This service is offered by WhatsApp LLC, 1601 Willow Road, Menlo Park, CA 94025, USA. We use WhatsApp to communicate and make audio and video calls.
The data processed in this context includes telephone numbers, profile names and photos, online status, status messages, the content of messages, as well as connection and device data such as IP addresses and device models. This data is used to enable communication and ensure the quality of the services. WhatsApp stores the data on servers worldwide and may set cookies to collect and store data. These cookies are only set with consent. This consent can be revoked at any time. The legal basis for the use of cookies is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's end device or the storage of cookies within the meaning of the TDDDG.
The legal basis for the processing of the collected data is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in using this tool to optimise our communication.
The data is stored until the data subject requests its deletion, the consent for storage is revoked or the purpose for storage no longer applies. Mandatory statutory provisions on retention periods remain unaffected.
When data is transferred to third countries (e.g. the USA), the EU Commission's Standard Contractual Clauses (SCC) apply.
Further information:
https://www.whatsapp.com/legal/privacy-policy-eea?lang=de_DE.
3.10 CRM systems
3.11 WIX CRM
We use the CRM (Customer Relationship Management) function of WIX as part of the WIX website builder. WIX is offered by wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.
CRM (Customer Relationship Management) is a system for managing all of a company's interactions and relationships with its current and potential customers. It supports the automation and optimisation of sales processes, marketing campaigns, customer service and customer communication.
As soon as we collect your personal data on our website, we process it in the CRM system WIX CRM.
The legal basis for this is Art. 6 para. 1 lit. b GDPR. Data processing is carried out to fulfil (pre-)contractual obligations. In addition, the processing is based on Art. 6 para. 1 lit. f GDPR, as the use of CRM functions is crucial for the growth and scaling of our company
Further information:
https://de.wix.com/about/privacy.
3.12 Lexoffice
We use the Customer Relationship Management (CRM) system from Lexoffice, an offer from Haufe-Lexware GmbH & Co. KG, Munzinger Straße 9, 79111 Freiburg, Germany.
Lexoffice enables us to manage existing and potential customers and contacts and to organise sales, accounting and communication processes. This system is crucial for analysing and optimising our customer-related processes. The customer data is stored on the Haufe Lexware servers.
Lexoffice enables us to efficiently organise our customer communication via various channels, which helps to present relevant information and offers that correspond to our customers' interests.
As soon as we collect personal data on our website, we process it in the Lexoffice CRM system. The data is processed on the basis of Art. 6 para. 1 lit. b GDPR for the fulfilment of (pre-)contractual obligations and Art. 6 para. 1 lit. f GDPR, as the use of CRM functions is of central importance for the growth and scaling of our company and we have a legitimate interest in the most efficient customer management and customer communication possible.
If a corresponding consent has been requested, the processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
Details on the processing of personal data by Lexoffice can be viewed here:
https://www.lexoffice.de/datenschutz/.
3.13 Revolut
We use functions of Revolut, a customer relationship management (CRM) service, on our website. Revolut is operated by Revolut Ltd, 7 Westferry Circus, Canary Wharf, London, E14 4HD, United Kingdom.
Revolut enables us to manage customer interactions, process customer enquiries and offer personalised services. Personal data such as name, e-mail address, telephone number, transaction data and communication history are processed. The purpose of data processing is to optimise customer service and improve customer loyalty. The legal basis for data processing is Art. 6 para. 1 lit. b GDPR, as it is necessary for the fulfilment of contractual obligations, and Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in improving our customer relationships. Revolut sets cookies that are used for functionality and analysis. These cookies are only set with consent, which can be revoked at any time. The legal basis for this is Art. 6 para. 1 lit. a GDPR.
If data is transferred to third countries, in particular to the USA, the EU Commission's Standard Contractual Clauses (SCC) apply. Data is stored until the data subject requests deletion, revokes consent to storage or the purpose for storage no longer applies.
Further information can be found at:
https://www.revolut.com/legal/privacy/.
3.14 Cloud backups
We use cloud backup functions on our website to protect the data and content of the website from data loss, corruption or security incidents. This ensures that the website can be restored quickly and completely in the event of a server failure, a hacker attack or other unforeseen events.
If personal data is stored on our website, it is transferred to the servers of the respective provider during backups. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in backing up our data.
We use the following cloud backup service
AWS
Amazon Europe Core S.à r.l., 38 avenue John F. Kennedy, L-1855 Luxembourg.
https://aws.amazon.com/de/compliance/data-privacy/.
Dropbox
Dropbox, Inc., 1800 Owens St, San Francisco, CA 94158, USA.
https://www.dropbox.com/de/privacy.
Google Drive
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland.
https://policies.google.com/privacy?hl=de.
MagentaCloud
Telekom Deutschland GmbH, Landgrabenweg 151, 53227 Bonn, Germany
https://www.telekom.de/ueber-das-unternehmen/datenschutz#fragen-und-antworten.
Hetzner
Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany
https://www.hetzner.com/legal/privacy-policy/.
WIX CMS Backup
Wix.com, Inc., 500 Terry A. Francois Boulevard, 6th Floor, San Francisco, CA 94158, USA. https://support.wix.com/en/article/wix-privacy-policy.
4.what else is important
Finally, we would like to inform you in detail about your rights and how you will be informed about changes to data protection requirements.
4.1 Your rights in detail
4.1.1 Right to information in accordance with Art. 15 GDPR
You can request information about whether your personal data is being processed. If this is the case, you can request further information on the type and manner of processing. A detailed list can be found in Art. 15 para. 1 lit. a to h GDPR.
4.1.2 Right to rectification in accordance with Art. 16 GDPR
This right includes the rectification of inaccurate data and the completion of incomplete personal data.
4.1.3 Right to erasure in accordance with Art. 17 GDPRThis so-called ‘right to be forgotten’ gives you the right, under certain conditions, to request the erasure of your personal data by the controller. This is generally the case if the purpose of the data processing no longer applies, if consent has been withdrawn or the initial processing took place without a legal basis. A detailed list of reasons can be found in Art. 17 para. 1 lit. a to f GDPR. This ‘right to be forgotten’ also corresponds to the controller's obligation under Art. 17 para. 2 GDPR to take appropriate measures to bring about the general erasure of data.
4.1.4 Right to restriction of processing pursuant to Art. 18 GDPR
This right is subject to the conditions set out in Art. 18 para. 1 lit. a to d.
4.1.5 Right to data portability pursuant to Art. 20 GDPR This regulates the basic right to receive your own data in a commonly used form and to transfer it to another controller.However, this only applies to data processed on the basis of consent or contract in accordance with Art. 20 para. 1 lit. a and b and insofar as this is technically feasible.
4.1.6 Right to object pursuant to Art. 21 GDPR
In principle, you can object to the processing of your personal data. This applies in particular if your interest in objecting outweighs the legitimate interest of the controller in the processing and if the processing relates to direct marketing and/or profiling.
4.1.7 Right to ‘individual decision-making’ pursuant to Art. 22 GDPR
In principle, you have the right not to be subject to a decision based solely on automated processing (including profiling) which produces legal effects concerning you or similarly significantly affects you. However, this right is also subject to restrictions and additions in Art. 22 (2) and (4) GDPR.
4.1.8 Further rights
The GDPR contains comprehensive rights to inform third parties whether or how you have asserted rights under Art. 16, 17, 18 GDPR. However, this is only possible or feasible with reasonable effort.
At this point, we would like to draw your attention once again to your right to withdraw your consent in accordance with Art. 7 (3) GDPR. However, this does not affect the lawfulness of the processing carried out up to that point.
We would also like to draw your attention to your rights under Sections 32 et seq. BDSG, which, however, are largely congruent with the rights just described.
4.1.9 Right to lodge a complaint pursuant to Art. 77 GDPR
You also have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates this regulation.